OpenMysteria Employee Portal

REACH - Employee Mental Health & Wellbeing Support

You Are Not Alone

At OpenMysteria, we care about your mental health and wellbeing. If you're feeling mentally tired, overwhelmed, or struggling, please know that support is available and seeking help is a sign of strength.

What is REACH?

REACH stands for Resources for Employee Assistance, Care, and Health. This program provides confidential support and resources for OpenMysteria employees experiencing mental health challenges, stress, burnout, or personal difficulties.

Recognizing When You Need Support

It's important to recognize when you might benefit from reaching out for help. Consider seeking support if you're experiencing:

Work-Related Stress

  • Feeling overwhelmed by workload
  • Difficulty concentrating or making decisions
  • Persistent fatigue or burnout
  • Loss of motivation or job satisfaction
  • Conflict with colleagues or supervisors

Personal Challenges

  • Anxiety or depression symptoms
  • Relationship or family problems
  • Financial stress
  • Grief or loss
  • Substance use concerns

Available Support Resources

1. Employee Assistance Program (EAP)

24/7 Confidential Helpline: 1-800-555-HELP (4357)

Online Portal: www.openmysteria-eap.com

  • Free, confidential counseling sessions (up to 8 sessions per issue)
  • Crisis intervention and emotional support
  • Work-life balance counseling
  • Financial and legal consultation services
  • Referrals to local mental health professionals

2. Internal Support Network

  • HR Business Partners: Confidential discussions about workplace stress and accommodations
  • Mental Health First Aid Champions: Trained employees who can provide initial support and guidance
  • Manager Support: Open conversations with your direct supervisor about workload and expectations
  • Peer Support Groups: Employee-led support circles for stress management and wellbeing

3. Professional Mental Health Services

  • Covered Therapy: Mental health services covered under company health insurance
  • Psychiatrist Consultations: Medication management and psychiatric evaluations
  • Specialized Programs: Anxiety, depression, and stress management programs
  • Telehealth Options: Virtual counseling and therapy sessions

How to Reach Out

Immediate Support Needed?

Crisis Hotline: 988 (National Suicide Prevention Lifeline)

Emergency: 911 or go to your nearest emergency room

Crisis Text Line: Text HOME to 741741

For Work-Related Support

Email: wellbeing@openmysteria.com

Phone: 555-123-CARE (2273)

Internal Portal: Submit a confidential support request

For Personal Support

EAP Direct: 1-800-555-HELP

HR Confidential: hr-confidential@openmysteria.com

Anonymous Tip Line: Report concerns without identifying yourself

Self-Care and Wellness Tips

While professional support is crucial, here are some daily practices that can help maintain your mental wellbeing:

Daily Habits
  • Take regular breaks
  • Practice deep breathing
  • Stay hydrated
  • Limit caffeine
  • Get adequate sleep
Physical Wellness
  • Regular exercise
  • Healthy eating
  • Fresh air and sunlight
  • Stretch frequently
  • Ergonomic workspace
Mental Health
  • Mindfulness practice
  • Journal writing
  • Connect with others
  • Set boundaries
  • Seek help early

Workplace Accommodations

If you're struggling with mental health challenges, you may be entitled to workplace accommodations. These might include:

  • Flexible work hours or remote work options
  • Modified workload or deadline adjustments
  • Quiet workspace or reduced interruptions
  • Mental health days or extended leave
  • Job coaching or additional training support

Contact HR to discuss available accommodations in a confidential setting.

Confidentiality and Your Job Security

Your job is protected. Seeking mental health support will not negatively impact your employment, performance reviews, or career advancement opportunities. All communications with REACH services are confidential and protected by law.

Supporting Your Colleagues

If you notice a colleague who might be struggling, you can help by:

  • Showing genuine care and concern
  • Listening without judgment
  • Offering to help with work tasks if appropriate
  • Sharing information about available resources
  • Encouraging them to seek professional support
  • Alerting HR or management if you're concerned about safety

Anonymous Employee Complaint Form

Confidential & Anonymous

This form allows you to submit workplace concerns anonymously. Your identity will not be tracked or recorded. Use this to report workplace issues, suggest improvements, or voice concerns about company culture.

What happens after submission?

  • Your complaint will be reviewed by HR and appropriate management
  • Investigations will be conducted as needed while protecting anonymity
  • Company-wide improvements may be implemented based on feedback
  • No retaliation will occur as your identity cannot be traced

Remember: Seeking Help is Strength

Taking care of your mental health is just as important as taking care of your physical health. You deserve support, and help is always available.

"It's okay to not be okay. It's not okay to stay that way without seeking help."